Under the Consumer Contracts Regulations 2013, you have the right to cancel your order and get a refund for most items bought online. Here's what you need to know:
14-Day Return Period
You have 14 days to decide if you want to keep your purchase.
If you change your mind, you can return the item for a refund.
The refund will be minus the cost of returning the item.
Exceptions: When You Can't Return an Item You don't have the right to return: a) Personalized items, such as:
Custom flights
Personalized nylon ring grip shafts
Personalized polymer shafts
Customized cases b) Sealed goods for health or hygiene reasons, if you've opened them c) Items that have been mixed inseparably with other products after delivery
Changed your mind – no longer require the products? Follow our returns process below:
Please note - Advent Calenders are a non refundable item
Is the product unused / resaleable condition?
YES:
P...
Refunds are processed within 14 working days of receiving your return. You'll be notified by email once it's complete. Please note that it may take an additional 10 working days for the funds to ap...