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Article: New role is ticket to a busy 2009

New role is ticket to a busy 2009

THE latest recruit to the Ricoh Arena looks set for a busy 2009.

Stephen Ebanks has been appointed Ricoh Arena ticketing sales manager at Coventry City and the £113 million arena.

He will be overseeing the ticketing operation for Sky Blues matches as well as the high profile Take That, Oasis and The Specials concerts

plus the Whyte & Mackay Premier League Darts on February 19 and the EDF Energy Cup semi-finals on March 28.

He said: "This will be an extremely busy 12 months and I am looking forward to the challenges immensely.

"My job will be to make sure the ticketing operation goes as smoothly as possible when people are buying tickets as well as ensuring we provide an efficient after sales service.

"I will be looking at group initiatives for schools and clubs as well as looking at markets which haven’t been explored to encourage more people to come along to Coventry City’s matches.

"I will also be looking at enhancing our database so that we are in touch with supporters to give them information about upcoming events at the Ricoh Arena.

"I have already spoken to many supporters to find out their views on our ticketing operation to find out how we can further improve our service."

The 38-year-old was previously information and sales manager at the Birmingham Hippodrome for five-and-a-half years.

Nathan Kosky, commercial director at Coventry City, said: "This is a key appointment because Stephen will be focused on creating new initiatives to encourage the next generation of the Sky Blues army as well as focusing on customer service."

Story By: Coventry Telegraph

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